Delivery & Returns
We deliver Monday to Friday, excluding bank holidays.
If your chosen part is in stock, we can usually pick, pack and dispatch this to you within 48 hours.
For UK deliveries, please allow 3-5 working days for your part to arrive if using standard delivery. Other delivery options are available:
For overseas deliveries, depending on where you are in the world, please allow 4-7 working days for your part to arrive if using standard delivery. If you need your part sooner, you can use our express delivery option, delivering your package to you in up to 3 working days.*
*International delivery times subject to standard working hours between 8am – 6pm but could vary by local operator.
If you are unsatisfied with your product or you’ve changed your mind, no problem – our returns policy gives you 40 days, from purchase date, to return or exchange an item purchased online with a valid order form. It’s free and easy to return parts to us:
- If you’re local, simply drop your ordered part, along with the order form, to either our office at Saxon Wharf Marina, Southampton or to our Turnchapel Facility in Plymouth and we’ll take care of the rest. Whilst you’re there, we can order a replacement for you.
- Return in the post using Royal Mail: Complete the returns form on your order form summary and pack the form along with the item securely into its original packaging. Attach the prepaid Royal Mail return postage label provided, and take it to your nearest Post Office. Make sure to ask for a ‘proof of postage’ receipt.
Please note electrical items can only be returned if unopened and remaining in original packaging. Please contact us directly for any special orders, or if you require further information.